PRIVACY POLICY
VYBEE respects your privacy and processes personal information only as needed to operate our store, fulfill orders, provide support, improve our services, prevent fraud, and meet legal obligations.
INFORMATION WE COLLECT
When you visit the store, place an order, subscribe to marketing, or contact us, we may collect information such as your name, email address, billing and shipping addresses, order history, support messages, device information, browser type, IP address, cookie identifiers, and activity on the store. Payment information is processed securely by Shopify and authorized payment providers; VYBEE does not directly store complete payment card numbers.
HOW WE USE INFORMATION
We use personal information to process payments and orders, arrange delivery, provide order updates, respond to requests, detect suspicious activity, maintain store security, analyze performance, improve the shopping experience, and send marketing communications when permitted. You can unsubscribe from promotional emails using the link in any marketing message.
SHARING OF INFORMATION
Information may be shared with Shopify and service providers that support payment processing, fulfillment, delivery, analytics, advertising, customer service, fraud prevention, and website operations. These providers receive only the information reasonably necessary to perform their services. We may also disclose information when required by law, to enforce our terms, protect legal rights, or respond to a valid government request. We do not sell personal information for money.
COOKIES AND ANALYTICS
Our store uses cookies and similar technologies to maintain the shopping cart, remember preferences, understand store traffic, measure advertising performance, and help prevent fraud. You can manage cookies through your browser settings, although disabling essential cookies may affect store functionality. Depending on your location, a consent tool may also be available on the store.
DATA RETENTION AND SECURITY
We retain information for as long as reasonably necessary to provide services, maintain transaction and tax records, resolve disputes, prevent fraud, and satisfy legal requirements. We and our service providers use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage method can be guaranteed completely secure.
INTERNATIONAL PROCESSING
Because our store and service providers may operate in multiple countries, personal information may be processed outside your place of residence. Where required, appropriate safeguards are used for international transfers.
YOUR RIGHTS
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection concerning your personal information, and to withdraw consent where processing is based on consent. These rights may be subject to legal exceptions. Submit a privacy request through our contact form. We may need to verify your identity before completing the request.
CHILDREN'S PRIVACY
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so the request can be reviewed and appropriate action taken.
POLICY UPDATES
We may update this policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page and will apply from the date of publication.
PRIVACY CONTACT
Questions or requests concerning this policy may be submitted through the contact form on the VYBEE store.
