30-DAY RETURN WINDOW
Return requests must be submitted through our contact page within 30 days of confirmed delivery. Items must be unworn, unwashed, free from odors or marks, and returned with their original tags and packaging. Proof of purchase is required.
RETURN AUTHORIZATION
Do not send an item back without approval. After reviewing your request, we will provide return instructions and the appropriate return destination. Returns sent to an unauthorized address may be delayed, refused, or lost and may not qualify for a refund.
CHANGE-OF-MIND RETURNS
For returns based on fit, preference, or a change of mind, the customer is responsible for return shipping costs. Original shipping charges and customs fees are nonrefundable. We recommend using a trackable return service because we cannot issue a refund for a return that does not reach the designated facility.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 7 days of delivery and include your order number plus clear photographs of the item, packaging, and shipping label. Once verified, we will provide an appropriate replacement, refund, or other remedy at no additional cost as required by applicable law.
NONRETURNABLE ITEMS
Items showing signs of wear, washing, alteration, misuse, accidental damage, odors, stains, or missing tags cannot be accepted. Gift cards and products clearly marked final sale are also nonreturnable unless they arrive defective or applicable law requires otherwise.
REFUNDS AND EXCHANGES
Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow up to 7 business days for inspection, followed by additional time for your bank or payment provider to post the funds. We do not offer direct exchanges; return an eligible item for a refund and place a new order for the preferred size. Nothing in this policy limits any mandatory consumer rights available in your jurisdiction.
