RETURN WINDOW
We accept eligible return requests submitted within 30 days of confirmed delivery. Items must be unworn, unused, undamaged, and returned with all protective films, accessories, manuals, tags, and original packaging. Proof of purchase is required.
STARTING A RETURN
Contact us through the store contact form before sending any item back. If your return is approved, we will provide return instructions and the appropriate return destination. Returns sent without authorization or to the address shown on the original parcel may not be accepted, as that address may belong to a fulfillment carrier rather than our returns facility.
NON-RETURNABLE ITEMS
Items showing wear, scratches, alterations, resizing, misuse, water damage beyond the product's stated rating, or missing components are not eligible for return. Gift cards and final-sale items are also non-returnable, except where required by law.
RETURN SHIPPING
For change-of-mind returns, the customer is responsible for tracked return shipping and any related fees. If an item is confirmed to be defective, damaged on arrival, or materially different from what was ordered, we will provide an appropriate remedy and cover reasonable return costs when a return is required.
REFUNDS AND EXCHANGES
Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow up to 10 business days for inspection and processing, followed by any additional time required by your bank or payment provider. Original shipping charges are non-refundable unless the item was defective, damaged, or incorrect. For a different item, the fastest option is generally to return the eligible product and place a new order.
CANCELLATIONS
Cancellation requests should be submitted as soon as possible. We will attempt to accommodate requests received before fulfillment begins, but cancellation is not guaranteed once an order has entered processing or shipped. Nothing in this policy limits rights available under applicable consumer law.
